Legal
PRIVACY POLICY
Last updated: March 2026
At Hall of War, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our facilities and digital services.
1. Information We Collect
We collect personal information you provide when booking sessions, registering for tournaments, or contacting us. This may include your name, email address, phone number, and gaming profile details. We also collect usage data such as session timestamps and game preferences.
2. How We Use Your Information
Your information is used to provide and improve our services, process bookings, communicate tournament updates, send promotional offers (with your consent), and maintain the safety and security of our facilities.
3. Data Storage & Security
We implement industry-standard security measures to protect your personal data. All sensitive information is encrypted in transit and at rest. Access to personal data is restricted to authorized personnel only.
4. Third-Party Sharing
We do not sell your personal information to third parties. We may share data with payment processors for transaction handling, and tournament organizers for event management. All third parties are bound by data protection agreements.
5. Cookies & Analytics
Our website uses cookies for functionality, analytics, and a better experience. You can manage cookie preferences through your browser settings. Analytics data is anonymized and used solely to improve our services.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact our data protection team.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking records are kept for 2 years. Tournament data is kept for 3 years.
8. Updates to This Policy
We may update this privacy policy periodically. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Privacy concerns? Contact our data protection team at privacy@hallofwar.com